TERMS & CONDITIONS
You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge Heather Stump (and Heather's affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (known or unknown) arising out of the negligence of Heather Stump, whether active or passive, or any of Heather’s affiliates, employees, agents, representatives, successors, and assigns. This waiver and release of liability includes, without limitation, injuries which may occur as a result of (a) your use of any exercise equipment or facilities which may malfunction or break, (b) improper maintenance of any exercise equipment, premises or facilities, (c) negligent instruction or supervision, including personal training, (d) negligent hiring or retention of employees, and/or (e) slipping or tripping and falling while on any portion of a premises or while traveling to or from personal training, including injuries resulting from Heather's or anyone else’s negligent inspection or maintenance of the facility or premises.
I have a 30 day cancellation policy on all coaching services. I do not offer refunds on coaching services or purchased downloads. When purchasing posing sessions, packages are non refundable, must be paid in full and scheduled at time of sign-up, and must be used within 6 months of purchase date. Clients must give 24 hour advanced notice for cancelled sessions. Less than 24 hours or a no show will result in a charge to the package or single session. If client is late, the session will only last until end of scheduled session. If trainer is late, session can either be rescheduled or missed time will be added on to current session or future session. If trainer is not available, client will not be charged for that session and a session will be credited to their account.
I answer all emails in order that I receive them and typically respond within a 24 hour period. Please allow for a 48 hour grace period for all check-in and email responses unless stated there will be a delay.
The ideas, concepts, and opinions expressed in all Heather Stump Fitness services, books, and other media are intended to be used for educational purposes only. The programs and services are provided with the understanding that authors and publisher are not rendering medical advice of any kind, nor is this guide intended to replace medical advice, nor to diagnose, prescribe, or treat any disease, condition, illness, or injury. It is imperative that before beginning any diet or exercise program, including any aspect of Heather Stump Fitness programs, you receive full medical clearance from a licensed physician. Authors and publisher claim no responsibility to any person or entity for any liability, loss, or damage caused or alleged to be caused directly or indirectly as a result of the use, application, or interpretation of the material in the books or meal plan. The Food and Drug Administration has not evaluated the statements contained in any Heather Stump Fitness downloads, programs or services